Individual Sessions - Self Pay/Employee Extended Health Coverage

As psychological services are not currently covered under the Ontario Health Insurance Plan (OHIP), payment of $200.00 is required at time of service, and may be made by e-transfer (), cash, or credit card.  However, many employment-related group health insurance plans (e.g., Manulife, Sunlife, Great West Life) offer coverage for psychological assessment or treatment. At the time of service, we will provide a receipt that can submitted to your insurance company for reimbursement.  Please consult your benefits package or your Human Resources Department to determine your coverage for psychological services and whether your plan requires a physician’s note prior to approving treatment.

Workplace Safety and Insurance Board (WSIB)

Individuals who are injured in the course of their employment may be entitled to psychological services through the Community Mental Health Program or the Fee-for-Service Program at WSIB.  These include operational stress injuries for police, fire, paramedicine, dispatch/911 operators, correctional services, and emergency medical personnel.  We can provide assistance with diagnostic assessments required for WSIB entitlement, if required. 

Canadian Forces/Veterans Affairs Canada

Regular Force and Reservists, Active or Post-Release, are often entitled to psychological treatment for operational stress injuries or other forms of emotional distress.  Once approved, treatment is billed directly to Canadian Forces or Veterans Affairs. 

No-show and late cancellation policy

Missed appointments (“no-shows”) may be billed directly to you at a rate of $100.00. We appreciate 24-hours’ notice when canceling appointments, when possible, (prior to 8 am on the day of service).  Such fees are not covered by insurers.  Cancellation fees may be waived under exceptional circumstances.